The added value of being an agent-partner of Ascendant Commercial Insurance Companies (ACIC):

• ACIC facilitates to our agent-partners the process of conducting business. ACIC offers various means of transacting business for our agent partners:

- Means of communication with ACIC are tailored to our agent-partners’ preferences.

- Submissions, binding orders, mid-term changes and other correspondence can be transmitted through facsimile, email, and the online Agent Portal.

- Immediate premium indications for acceptable classification of businesses are available online through the Agent Portal.

- Flexible payment plans.

- 24-hour response time for binding premium quotations.

- Up to date policy management is accessible 24-hours through the Agent Portal.

• We will work with every ACIC policy holder to:

- Minimize and prevent accidents through the use of our loss control services. Our safety consultants will evaluate every risk and develop a program tailored to each policy holder’s specific business industry to recognize hazards and assist in implementing corrective actions before an injury occurs.

- Effectively manage claims and control claims costs.

- We provide ease in reporting first notice of injury via email, facsimile, or telephone.

- Our workers’ compensation claims specialists average over 15 years in handling work-related insurance claims.

- Our claims handling specialist will make immediate contact with the injured worker and other staff.

- We provide medical support through the use of a telephonic and field case managers, who have been identified by our management team as the most qualified in their respective fields.

- We work with our policyholders to identify opportunities for workers who are recovering from injuries to return to work in transitional positions while assisting them to adhere to prescribed guidelines.